🔒 Privacy Policy

 

At ISKCON Vrindavan Guest House, we are committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or stay at our property.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, residential address, ID proof, nationality, etc.

Booking Information: Dates of stay, room preferences, payment details (excluding full card information), special requests.

Technical Data: IP address, browser type, location, and pages visited when browsing our website.

Communication Data: Any messages or inquiries you send through our contact forms or booking system.

2. How We Use Your Information

We use your information to:

Process and confirm room bookings

Communicate important updates (booking status, check-in details, etc.)

Improve our guest services and website experience

Comply with legal requirements (e.g., guest ID submission for local authorities)

Send promotional or spiritual updates (only with your consent)

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only:

With law enforcement or government bodies if legally required

With our trusted internal staff or service providers (e.g., payment gateways) to fulfill booking and customer service

In case of emergencies, to protect the safety of our guests or property

4. Data Storage & Security

We implement strict measures to protect your data:

Secure servers and encrypted storage

Access to your personal information is restricted to authorized personnel only

Regular reviews to ensure data safety and compliance

5. Cookies

Our website may use cookies to enhance your user experience and track website usage. You can choose to disable cookies in your browser settings, although this may affect certain features of the site.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of any inaccurate information

Ask for your data to be deleted, where legally permissible

Withdraw your consent for future marketing communication at any time

To exercise these rights, contact us at the details below.

7. Third-Party Links

Our website may contain links to external websites (e.g., ISKCON official sites). We are not responsible for their privacy practices. Please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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